Guidance and signposting interview
Advice@video.comhave provide clients with a triage service clearly identifying what the issue is and referring them to other organisations if it is beyond the remit of the over of advice line we can provide initial investigation and guidance but will refer to a partner servicehello if we cannot provide the expertise the client needs
Advice & Information on court action
advice@videoline.com hello can support the completion of court forms for family and personal matters civil cases landlord and tenant issues we can complete the forms which needs to be paid for in advance an hourly rate or we can guide and advise you and signpost you to completing them yourself
Housing advice & Information
advice@videoline.com can support your housing needs including sheltered accommodation residential accommodation or difficulties with housing and homelessness we can undertake casework but this is charged at an hourly rate .
Employment& Information & Advice
Advice@videoline.com can help you with your employment issues disputes at work contract of employment , Employment tribunal enquiries and information about ?
Debt advice& Information
Advisorvideoline.com can provide debt advice and information can link you with organisations to manage your debt.
Consumer Information & Advice
Advice@vidieoline can help with your consumer problems. Problems with goods purchased on line or in stores. Or with services with trades people we can mediate with suppliers or refer you to partner organisations with greater expertise.
Family & personal Advice & Information
Advice@ videoline.com we can provide basic advice on family and personal matters relating to breakdown children in care fostering and adoption and family disputes.
Debt advice& Information
Advisorvideoline.com can provide debt advice and information can link you with organisations to manage your debt.
Casework
We provide casework support for all your advice and information inquiries we are able to provide email support and telephone advocacy this is charged at an additional fee and an hourly rate we also provide letters so you progress your case .have we make a charge for research time to prepare any letters or any casework depending on the type of casework and the query involved.
Form filling support
We can provide some form filling support but due to the complexity. the time they take time taken to complete and the level of expertise this is charged separately and must be paid in advance before any work is completed for the client .Some forms are more expensive than others due to the expertise required to complete them. And we can provide a review service but clients need to upload to there account before interview. We can also complete some or support court forms completion applying for benefits and grants
Email & Letter advocacy Support.
Advice@videolline Can provide clients with letters and emails to advance their inquiry visa charge separately and depending on the complexity and research involved the price varies from letter to letter .